Frequently Asked Questions (FAQ)
1. What is Qorexa? Qorexa is an online electronics marketplace that sells products only through authorized brands and verified retail partners. 2. Does Qorexa allow individual sellers? No. Individual or unverified sellers are not allowed on Qorexa. 3. Are the products genuine? Yes. All products sold on Qorexa are 100% genuine and sourced from authorized brands. Orders & Payments 4. How can I place an order? You can place an order directly through our website by selecting a product, adding it to cart, and completing checkout. 5. Are online payments safe? Yes. All payments are processed through secure and trusted third-party payment gateways. Qorexa does not store card details. 6. Can I cancel my order? Orders can be cancelled before shipment. Once shipped, cancellation may not be possible. Shipping & Returns 7. How long does delivery take? Delivery timelines are shown on the product page and may vary based on location and logistics availability. 8. What if I receive a damaged or incorrect product? You can request a return or replacement as per our Return & Refund Policy. Warranty & Support 9. Do products come with warranty? Yes. Products are covered under manufacturer warranty, unless otherwise specified. 10. How do I claim warranty? Warranty claims must be raised directly with the brand’s authorized service center.